This privacy policy sets out how Anouska Hempel uses and protects any information that you provide when using this website. Anouska Hempel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Anouska Hempel may change this policy at any time by updating this page, therefore you should check this page to time to ensure that you are happy with any changes.

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Your personal information will only be used to provide the products and services you requested.

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What we collect

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We may collect the following information:

• Name

• Address

• Email

• Mobile

• Landline

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

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Who is Collecting it?

We will only collect your information via the following ways:

• Via our website when you place an order and sign up to our newsletter

• Via one of our retail outlets

• Via our trade outlets

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How is it collected?

Anouska Hempel uses POWr to manage all form submissions. By submitting any form on this website, you acknowledge that the information you provide will be transferred to POWr for processing in accordance with their Privacy Policy and Terms. We may collect your data in the following ways:

• Signing up for newsletters

• Requesting fabric and wallpaper samples

• Requesting a furniture enquiry

• Requesting a website enquiry

• Special orders

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What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

• In order to fulfil the clients request

• Your information will only be used by Anouska Hempel

• Your information will only be used for the purpose of Anouska Hempel business.

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at studio@anouskahempel.com

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: 

27 Adam & Eve Mews

London W8 6UG

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.